Privacy and Personal Data Protection Policy

At minval.co, we deeply value and respect your privacy. We are committed to protecting your personal data and processing it transparently and in full compliance with the Law on the Protection of Personal Data No. 6698 (KVKK) and other applicable international legislation, including the General Data Protection Regulation (GDPR).

Data We Collect

We collect a range of personal and non-personal data to provide better services to our customers, including but not limited to:

Full name
Email address
Phone number
National ID number (if required by law)
Billing and shipping addresses
Payment and transaction details (limited and encrypted)
IP address, browser type, operating system, and location data
Cookies and usage data (for personalization and analytics)

Why We Collect Your Data

The data we collect may be used for:

Processing and fulfilling orders
Communicating order status, delivery, or return processes
Managing customer inquiries and complaints
Sending promotional materials (if consented)
Internal reporting and statistical analysis
Compliance with legal obligations, tax and regulatory audits
Fraud prevention and security monitoring

Data Protection Measures

We implement physical, technical, and administrative security measures to protect your personal data. These include:

SSL encryption
Firewalls and anti-virus software
Secure data storage and access control
Staff training on data protection

Data Retention

We retain your personal data only for as long as necessary:

To fulfill our legal and contractual obligations
For the duration defined by relevant laws (e.g., commercial and tax regulations)
Until you request deletion of your data, provided there is no conflicting legal obligation

Your Rights

In accordance with KVKK and GDPR, you have the following rights:

Right to be informed about data processing
Right to access your personal data
Right to request correction or completion of inaccurate or incomplete data
Right to erasure (‘right to be forgotten’)
Right to restrict processing
Right to object to automated decision-making or profiling
Right to data portability
Right to lodge a complaint with the Data Protection Authority